Refund Policy

1. General Policy

All payments made to JJK Marketing Solutions are final and non-refundable, as our services require time, expertise, and resource allocation from the moment work begins.

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2. Service-Based Refunds

Because we provide digital marketing, strategy, and consulting services, refunds cannot be issued for:

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Work already completed

Time spent on research, strategy, or communication

Ads management or optimization already performed

Any part of a project that has been started

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3. Deposits & Upfront Fees

Deposits or upfront payments are non-refundable, as they secure project time and resources.

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4. Cancellation of Services

Clients may cancel services at any time, but:

No refunds will be issued for completed or ongoing work

Remaining unpaid balances for completed work must still be settled

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5. Poor Results or Performance

We do not guarantee specific marketing results.
Refunds will not be provided for:

Low ad performance

Decreased sales

Platform changes or restrictions

Market shifts or industry-related challenges

Marketing outcomes depend on factors beyond our control (budget, audience, competition, algorithms).

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6. Billing Errors

If you believe you were billed incorrectly, please contact us within 7 days.
Legitimate billing errors will be corrected immediately.